Privacy Policy

Raincloud Noise + Vibration

 

Last Updated: [November 1, 2025]

 

1. Introduction

 

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@raincloudnv.com.

This privacy notice describes how we might use your information if you:

• Visit our website at www.raincloudnv.com

• Engage with us in other related ways, including any sales, marketing, or events

In this privacy notice, if we refer to:

• "Website," we are referring to any website of ours that references or links to this policy

• "Services," we are referring to our Website and other related services, including any sales, marketing, or events

 

2. What Information Do We Collect?

 

We collect personal information that you voluntarily provide to us and information that is automatically collected.

 

Information You Provide to Us

 

• Personal and Contact Information: We collect your name, email address, phone number, mailing address, and other similar contact data when you register for an account, make a purchase, or fill out a contact form.

• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (like a credit card number) and the security code associated with it. All payment data is stored by our payment processor, [Name of Payment Processor, e.g., Stripe, PayPal], and you should review their privacy policies.

 

Information Automatically Collected

 

• Log and Usage Data: Our servers automatically collect log and usage data when you access our Website. This may include your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to access or store information. You can find out more about this in our "Cookies and Tracking" section below.

 

3. How Do We Use Your Information?

 

We use your information for legitimate business purposes, including:

• To provide and manage our Services: To create and manage your account, process transactions, and send you related information.

• To communicate with you: To send you administrative information, respond to your inquiries, and provide customer support.

• For marketing purposes: To send you promotional communications (if you have opted-in). You can opt-out of our marketing emails at any time.

• To improve our Website: To analyze usage and trends to improve the user experience.

• For security and legal reasons: To protect our Website from fraud and to comply with legal obligations.

 

4. Will Your Information Be Shared With Anyone?

 

We only share information in the following situations:

• Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us (e.g., payment processing, website hosting, email delivery, analytics).

• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, a court order, or a government request.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

• With Your Consent: We may disclose your personal information for any other purpose with your consent.

 

5. Do We Use Cookies and Other Trackers?

 

Yes, we use cookies and similar technologies to collect and store information.

• What are cookies? Cookies are small text files placed on your device to store data.

• Why we use them: We use cookies to enable website functionality, analyze performance, and for marketing.

• Your choices: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.

 

6. How Long Do We Keep Your Information?

 

We keep your personal information only for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).

 

7. How Do We Keep Your Information Safe?

 

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the internet can be guaranteed to be 100% secure.

 

8. What Are Your Privacy Rights?

 

Depending on your location (such as the EU/EEA or California), you may have certain rights regarding your personal information:

• Right to Access: You may have the right to request access to the personal information we hold about you.

• Right to Correction: You may have the right to request that we correct any inaccurate or incomplete information.

• Right to Deletion: You may have the right to request that we delete your personal information.

• Right to Opt-Out: You may have the right to opt-out of the sale of your personal information or the sharing of it for marketing purposes.

To exercise these rights, please contact us using the details below.

 

9. Policy for Children

 

We do not knowingly collect information from or market to children under the age of 13. If you become aware of any data we have collected from a child under 13, please contact us immediately.

 

10. Changes to This Privacy Notice

 

We may update this privacy notice from time to time. The updated version will be indicated by a "Last Updated" date at the top. We encourage you to review this privacy notice frequently to stay informed.

 

11. How Can You Contact Us?

 

If you have questions or comments about this notice, you may email us at info@raincloudnv.com or contact us by post at:

[Raincloud Noise + Vibration, 38379 Summits View Drive, Squamish BC, V8B 0V4